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Konon Commissioners
Konon Commissioners

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At one of our locations, we have a DVR that records video from 4 cameras. It's viewable over the network through IE. It is ONLY viewable through IE due to the fact that it uses an ActiveX control known as I've tried everything to get it to work on my computer. I've enabled everything that has to do with ActiveX controls and given full permission for the site to install whatever it needs to. But all I get is this:

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You'll first want to look at what internet browser you're using. In most cases, you won't be able to use Chrome, Firefox, Safari, or any other privately owned browser such as these. In order to view your cameras on any computer, you need to initially enable all aspects of the ActiveX plugin and for now, Internet Explorer is the only browser that consistently allows for this in it's entirety. If you want to save yourself some time, stick with Internet Explorer.

At this time, you will normally see a pop-up appear at the very bottom or very top of your screen prompting you to fix your security settings. Do not do anything with this window at this time. Fixing the security settings will undo everything that you just did. Instead, open a new window and re-enter your DVR's IP address and you should now have a login page being displayed. Login with the appropriate username and password and you will be redirected to a new screen where you'll be able to begin viewing your cameras.

Once you've reached the point of being able to view your camera feed, re-open the Internet Options window and go back in the Security tab. Click the Sites button and add your DVR's IP address as a trusted site. Make sure to uncheck the box marked "Require server verification" at the bottom of the screen. Once you've added your DVR, close this window and click OK. At this time, you can click on the button marked "Fix settings for me" on the pop-up at the bottom of your screen. This will correct any security issue Internet Explorer is detecting but will not impede your ability to view your cameras as it once would have.

Looking for the best mobile apps and desktop software to remotely view your security cameras? Please take a look at these apps for Viewtron CCTV DVRs, Viewtron IP camera NVRs, and Viewtron network IP cameras. These apps support live security camera viewing as well as recorded video surveillance playback from remotely over the Internet.


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